1. Data Controller

The data controller is EXA Agency FZ-LLC, located in FDAM0301 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. For any questions or requests related to your personal data, you can contact us at info@testboost.com.

 

2. Types of Data Collected

We may collect personal information such as your name, surname, email address, phone number, shipping and billing details, and payment-related data. Additionally, we may gather responses to custom forms and questionnaires, including information related to lifestyle or health when voluntarily submitted. Technical data such as your IP address, browser type, and device identifiers may also be collected automatically through cookies and analytics tools.

 

3. Purposes of Data Processing

Your data is processed to fulfill and manage orders, handle deliveries, provide customer support, send marketing communications when permitted, improve our website experience, analyze marketing performance, and ensure compliance with applicable laws. We may also process personal data to offer personalized recommendations and services based on your preferences or form responses.

 

4. Legal Basis

We process data on the basis of contractual necessity (for example, to deliver a purchased product), your explicit consent (such as for newsletters or personalized services), our legitimate interest in improving our services and communication, and to comply with applicable legal obligations.

 

5. Data Sharing

We do not sell or rent your personal information. Data may be shared only with trusted third-party service providers such as hosting platforms, email marketing tools, payment gateways, customer service providers, logistics and delivery companies, and legal authorities when required. These providers are bound to handle personal data in accordance with applicable data protection laws.

 

6. Data Storage

All personal data is securely stored through Wix.com, which hosts and manages our website infrastructure. Data submitted through custom forms, such as Typeform or Chatbase, may be stored on their respective platforms. We take appropriate security measures to prevent unauthorized access, disclosure, or loss of your data.

 

7. Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes described in this Privacy Policy, or until a user explicitly requests deletion. Once data is no longer required, it will be deleted or anonymized where appropriate.

 

8. User Rights

In accordance with applicable data protection laws, you have the right to access, modify, or delete your personal data, to withdraw your consent, to object to certain processing activities, and to request portability of your data. You may also lodge a complaint with a relevant supervisory authority. Requests can be made at any time by contacting us at the email provided above.

 

9. Cookies and Tracking Technologies

We use cookies and similar tracking tools provided by Wix and other third-party services to enhance website performance and improve user experience. These tools may collect anonymous usage statistics or technical data to help us understand how visitors interact with our site. In the future, we may implement additional tracking systems such as Facebook Pixel or Google Analytics to better analyze marketing effectiveness. You can manage cookie preferences through your browser settings.

 

10. International Users and Data Transfers

This website is operated from the United Arab Emirates. While the UAE has its own data protection framework, we aim to comply with international standards, including the General Data Protection Regulation (GDPR). If you are accessing the site from outside the UAE, please note that your personal data may be transferred to, stored in, and processed under UAE jurisdiction. By using this website, you consent to such transfer and processing in accordance with this policy.