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Terms and Conditions

1. Seller Information

This website is owned and operated by EXA Agency FZ-LLC. All products available for purchase are sold and shipped by EXA Agency or its appointed logistics partners.

2. Product Disclaimer

The products sold on this website, including TestBoost, are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. These products should not be considered a substitute for medical advice or treatment. Always consult your physician before using any supplement, especially if you are taking medications or have a medical condition.

We make no medical claims regarding the efficacy of our products. Results may vary between individuals.

 

3. Orders and Availability

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion, including in cases where product availability, shipping restrictions, or payment issues arise.

Customers must be at least 18 years of age to place an order.

4. Payment

We accept payment through third-party providers such as Stripe, credit and debit cards, and potentially PayPal. All transactions are encrypted and securely processed by the respective payment platforms. We do not store or process any payment data directly.

5. Shipping and Delivery

Currently, we offer delivery within the United Arab Emirates. Orders are typically delivered within 24 hours. International shipping may be available depending on your location and our logistics partners.

All shipments, both domestic and international, are handled by third-party couriers who manage inventory, packaging, and delivery. While we strive to ensure timely delivery, we are not responsible for delays caused by the courier, customs, or other external factors beyond our control.

6. Returns and Refunds

We offer a 14-day money-back guarantee from the date of delivery. To be eligible for a refund, you must return the product to us. Returns are accepted even if the product has been opened or used. Refunds will be issued only after the returned product is received and verified. Return shipping costs are the responsibility of the customer and are non-refundable. To initiate a return, please contact us at info@testboost.co with your order details and reason for the return. Refund applies to first purchase only.

7. Limitation of Liability

EXA Agency shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products. By purchasing from us, you acknowledge and agree that you are solely responsible for your use of any product and that EXA Agency makes no guarantees about the outcome.

In no event shall EXA Agency’s total liability exceed the total amount paid by the customer for the product in question.

 

8. Intellectual Property

All content on this website, including logos, text, images, product descriptions, and design elements, is the property of EXA Agency or its content providers and is protected by applicable copyright and intellectual property laws. You may not copy, distribute, or reproduce any part of this site without written permission.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts in the UAE.

10. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon publication on this page. Continued use of the website or placement of orders after any changes constitutes acceptance of the updated terms.

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Exa Agency Fz-LLC, FDAM0301 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates

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